About Coventry Hotel Associates, Inc.

Coventry can be characterized as a boutique firm. Gary Avigne is the principal, with over thirty-five years of experience and accomplishments. He has been referred to, by various clients and industry professionals, as “The Hotel Doctor”, “The Hotel Whisperer”, the “Answer Man”, and the “Reader of Hotel Tea Leaves”. Gary has a broad and deep wealth of experience and expertise that he brings to every client and to every assignment. Tracy Cooper Ramos is Gary’s principal associate at Coventry. Tracy is a highly accomplished Cornell Hotel School graduate, who has simply remarkable analytic skills and financial acumen. A profile of both Gary and Tracy is available at the bottom of this page.

Coventry understands hotels intimately. We consistently make hotels better. We have owned, developed, opened, managed, closed and sold hotels, and in every instance we have accomplished our goals. We combine superior statistical analysis with fine-tuned business intuition and judgment. We understand that a major hotel asset is the human resource team that runs a hotel day in and day out. We understand that a hotel is more than bricks and mortar, more than statistics, and more than a financing instrument. A hotel is also the team that has the spirit to serve, the desire to succeed for the Owner, the will to prevail in the marketplace, and enjoys collective camaraderie. A hotel is a personality, not just a business, and a successful hotel is a personality that a lot of people like.

We know the guest is the foundation to success. We understand the customer and we know the market. We know that market success is more than Smith Travel Research, more than Hotelligence, more than brand, and more than product. Market success means intimately understanding the customer profile, and having the vision to both satisfy that customer and identify a new customer.

Coventry specializes in unique. We do big boxes better than others, but others only know big boxes. Others know Marriott, we know the Marriott in the Republic of Armenia. Others know destinations, we know Sundance Resort. Others know resorts, we know a resort owned by an American icon that now operates for a not-for-profit foundation. We have the left brain for typical assets, and the right brain for unique assets.

Coventry is solution-based. Others say what is wrong; we deliver answers. Others merely name problems; we work with management to find the solution to a problem or to capitalize on an opportunity. Others sacrifice management in the interest of delivering value; we collaborate with management to make management better, to make the asset work and to make the asset work better.

We listen, and we collaborate. As a boutique firm, we bring substance to any assignment as is necessary. Coventry has a proprietary strategic collaboration with Pinnacle Advisory Group in Boston. Pinnacle is recognized by many as the premier hotel consulting firm in the country. Coventry has worked with Pinnacle for twenty years, and the two firms now combine their powerful resources in the interest of virtually any client need. Coventry also works with specialized industry professionals, to include Walter Staib, Concepts by Staib, perhaps the premier Food and Beverage consultant in America, Jim Miller and Associates, arguably one of the finest hotel sales and marketing specialists in the industry, and Allen Parry, a superior hotel project manager and project accountant.

Coventry Hotel Associates Inc. is available to make any hotel work better, to accommodate the needs of any owner or operator, and is available to work in concert with Pinnacle Advisory Group to elevate the value of any hotel asset.

Gary Avigne • Finard Coventry Hotel Management, LLC • 419 Boylston Street, Suite 300 • Boston, MA 02116
(P) 617.892.8692 • (F) 617.892.8680 • (C) 508.685.9154 • gary.avigne@finardcoventryhotels.com
finardcoventryhotels.com

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